FAQ

Are you HSA certified?

We are a ACRA registered business and HSA notified. 

Hygiene and safety is our number one priority, we only use certified organic and safe ingredients according to HSA guidelines. 

Do you ship world wide?

We currently only ship to these countries:

 

-Singapore

-Malaysia

-Indonesia

-Brunei Darulsalam

-Australia

-Canada

-France

-United Kingdom

-United States

Can I return/cancel my order?

Due to the nature of our products, we do not accept returns. Please see our Returns and Exchanges Policy page.

 

Cancellation of orders are not allowed once payments have been made. 

Can we do self collect?

We do not offer self collection for now. All SG orders come with FREE tracked mailing.

What are your payment methods?

Singapore Customers:

We accept payments via PayPal, Credit & Debit card.

You can also make payments through PayNow, +65 87133887 (intuitive).

 

Other countries:

We accept payments through Paypal, Credit & Debit card.

How long does it takes to receive my order?

Processing time takes 4-5 days and 1-2 working days for the parcel to reach you after it's been delivered. Total waiting time 5-7 days.